Privacy Policy
Last updated: September 2026
This Privacy Policy explains how Statesville Water Damage ("we," "us") handles information when you use www.statesvillewaterdamage.com or contact us by phone, email, or our online form.
Information We Collect
This is primarily a call-focused website. If you call us, submit our contact form, or request a damage assessment, we may collect basic details you share with us — your name, phone number, email address, service area or location, and a description of the damage — solely to provide restoration service and follow up on your request.
How We Use Information
We use the details you give us only to schedule, assess, and follow up on your restoration job, and to communicate with you about that job. We do not sell, rent, or trade your personal information to any third party.
Insurance Documentation
If you are filing an insurance claim, we may share job-related documentation (photos, moisture readings, scope of work) directly with your insurance company or adjuster at your request or with your authorization, solely to support your claim.
Cookies & Analytics
Our site may use basic cookies or privacy-respecting analytics to understand general traffic patterns and improve the site. You can disable cookies in your browser settings at any time without affecting your ability to call or contact us.
Third-Party Links & Embeds
Our site links to and embeds third-party services such as Google Maps. Those services have their own privacy policies and practices, and we are not responsible for how they handle your information.
Data Retention
We retain contact and job information for as long as reasonably necessary to provide service, support any related insurance claim, and meet our own recordkeeping and legal obligations.
Your Choices
You can ask us at any time to tell you what information we have on file for you, or to delete non-essential contact information, by calling us directly.
Contact
Questions about this policy? Call us at (704) 419-7856. We serve Statesville, NC and the surrounding Iredell County and Lake Norman region.
Proudly serving Statesville, Iredell County, and the Lake Norman region as Statesville Water Damage — read our reviews on Google or find us on Google Maps.